THE SOLUTION
Electricity and gas billing software built on Microsoft Dynamics 365 Business Central
Manage customer accounts, supply points, meter data, billing, payments and accounting in one integrated platform. SkyBill supports electricity billing from 15-minute interval readings, time-of-use pricing and complex tariff combinations, alongside gas billing with calorific value conversion. Customer self-service portals and integrations with national registers and electricity market systems connect your billing operations with the information your business needs.
✓ 15-minute interval data
✓ Gas calorific value conversion
✓ Market integration accredited in Ireland
WE ARE TRUSTED BY
THE SOLUTION
Connect your customers, operations and finances
SkyBill brings electricity and gas operations together in one utility platform. From customer onboarding and supply-point management to meter data, billing, payments and accounting, your teams work with connected information throughout the customer lifecycle.
CUSTOMERS & BILLING
Manage every customer from contract to payment
Manage residential, commercial and industrial customers, their contracts and supply points in one place. Configure complex electricity and gas tariffs and combinations of fixed, consumption-based and time-based charges, with billing, payments, collections and accounting connected directly to Business Central.
Interval calculations with Time-of-Use rates
Import and process electricity meter data at 15-minute intervals. Calculate charges for each interval using the applicable tariff or Time-of-Use rate, then aggregate the results into the customer’s bill.
Metered volume converted to energy
For gas, use the applicable calorific value coefficient to convert metered volume into energy for billing, with conversion units and calculation rules configured for the relevant market and contract.
Customer self-service
Give customers access to their utility accounts
A branded customer portal lets customers review consumption, download invoices, check balances and pay online through integrated payment gateways.
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Consumption history, invoices and account balances
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Online payments through integrated payment gateways
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Customer enquiries and service requests
ELECTRICITY MARKET INTEGRATION
Connected to the national electricity register
In every electricity market the national register coordinates data exchange between suppliers, network operators and other participants. SkyBill connects your company to that register through standard market messages, so the data arrives straight into your customer, supply point and billing records, and your own requests go out the same way without manual re-keying.
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Customer move-ins and move-outs, supply registrations and terminations, meter readings, transferred balances
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Outgoing messages: your requests and confirmations sent back to the register in the required format
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Message types and workflows set up for your country, accredited in Ireland and in operation in Iceland
Full capability set
Seventeen capabilities for electricity and gas operations
Customers and contracts
Customer accounts
Residential, commercial and industrial customers.
Contracts
Supply agreements, service dates and billing arrangements.
Supply points
Connected customer, location and meter records.
Multi-site customers
Manage accounts across multiple supply locations.
Electricity and gas services
Manage both utilities within one platform.
Tariffs and meter data
Tariff management
Complex tariffs and combinations of fixed, consumption-based and time-based charges.
Time-of-use billing
Apply the relevant time-based rate to each consumption interval.
Interval calculations
Calculate charges from 15-minute consumption intervals and aggregate them for invoicing.
Meter data integration
Import 15-minute interval data from smart meters and external meter-data systems.
Gas calorific value
Convert metered gas volume into energy using the applicable calorific value coefficient.
Billing and payments
Billing automation
Calculate charges and generate recurring invoices.
Consolidated invoicing
Combine services and locations where required.
Payments
Integrated gateways and payment reconciliation.
Collections
Reminders, overdue balances and payment plans.
Customers, market and finance
Customer portals
Account information, consumption history and invoices.
Electricity market messages
Country-specific registry and market-system integration.
Finance and reporting
Business Central accounting and operational reporting.
FAQ