CLIENT SELF-SERVICE PORTAL
Self-service web portal for utility customers
Give every customer one secure place to view invoices, pay bills, submit meter readings and follow their consumption. The SkyBill portal carries your brand and runs on the same Microsoft Dynamics 365 Business Central data as your billing.
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See the current balance
An up-to-date account balance appears the moment a customer logs in.
Pay bills online
Pay one bill or several at once through your connected payment gateway.
Browse bill history
Past bills shown as a graph, in a table or as a CSV export.
Open, download and print PDF bills
Every invoice is available as a PDF to save or print.
Track consumption and benchmarks
Usage over time, compared with earlier periods and similar customers.
Submit meter readings
Customers enter readings themselves and the values go straight to billing.
Manage the customer card
Contact and profile details stay current without a phone call.
Message your team
Two-way messages with file attachments and read or unread status.
View active agreements
All current utility agreements listed in one place.
24/7
Self-service access to bills, payments and readings
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Ways to view bill history: graph, table or CSV
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Mobile apps for Android and iOS, coming soon
100%
White-label design with your logo, fonts and colours
HOW CUSTOMERS GET STARTED
From first login to paid bill in four steps
Registration is tied to the customer agreement, so every account is linked to the right billing data from day one.
Register with the agreement number
Customers confirm who they are using the number on their utility agreement.
Sign in securely
A CAPTCHA check appears after three failed login attempts.
Land on their dashboard
Choose what customers see first after login to fit your service.
Pay, read and message
Bills, meter readings and messages are handled in one session.
WHITE-LABEL PORTAL
Your brand on every screen
Customers log in to a portal that looks like the rest of your website. Set the logo, fonts and backgrounds once, and every page, bill view and message follows the same design.
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Logo and favicon
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Fonts and colours
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Backgrounds and dashboard layout
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Web services for custom integration
INTEGRATIONS
Connected to the Microsoft tools and payment providers you already use
Registration is tied to the customer agreement, so every account is linked to the right billing data from day one.
Dynamics 365 API
Billing and customer data
Outlook
Email notifications
Power BI
Portal and usage reporting
Power Automate
Automated workflows
Stripe
Card payments
PayPal
Online payments
Other gateways
Your local payment provider
FAQ