Billing built for water and wastewater

In short: Yes. Water and wastewater can be managed under the same customer account and shown on a combined invoice or billed separately.

Each service has its own tariff and calculation rules, so wastewater charging can follow water consumption or another configured charging basis.

In short: Yes. SkyBill supports billing from actual or estimated consumption, as well as fixed and assessment-based charges.

Different customer groups can use different charging models within the same platform, with the applicable rules defined for each service or contract.

In short: Yes. SkyBill supports bulk metering and submetering structures.

Differences between the main meter and individual readings can be allocated using agreed rules, such as consumption-based proportions or custom formulas. This helps make shared-use and loss-related charges consistent across the accounts being billed.

In short: Validation checks help identify missing readings, unexpected changes and unusual consumption before billing.

Estimation rules can be configured where actual readings are unavailable, while reading and consumption history gives your team information to investigate exceptions.

In short: Yes. Tariffs and calculation formulas can be configured for business customers and more complex services, including trade effluent.

The applicable parameters, data inputs and billing rules are agreed during implementation to reflect the provider’s charging methodology.

In short: Yes. The branded customer portal provides access to invoices, balances and consumption history, with online meter reading submission and messaging.

Online payments can be enabled through an integrated payment provider, helping customers manage routine account tasks without contacting your team.

In short: Billing is connected to Business Central receivables and the general ledger.

SkyBill supports payment reconciliation, overdue-balance reporting, reminders and payment plans. Your finance and customer service teams work from connected records when reviewing balances or resolving a billing query.

In short: Yes. SkyBill supports imports and integrations with meter reading systems, data hubs, payment gateways and external business applications.

It can provide billing and accounting together in Business Central or exchange agreed billing and financial data with your existing ERP.