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Choosing a Property Management Billing Tool for Microsoft Dynamics 365

Apr 17
2 min read

Updated: 4 days ago

This post summarises an article SkyBill published on ERP Software Blog on April 15, 2026. Read the full article here.


Property billing goes far beyond sending a monthly invoice. Meter readings, shared costs, mid period changes, deposits and debt collection all run at the same time across many units. SkyBill has put together nine questions companies should ask before choosing a billing tool for Microsoft Dynamics 365.

Questions to ask before choosing a property management billing tool for Dynamics 365

The nine questions

  1. Can it allocate shared costs among tenants with configurable rules?

  2. Can it model multi-property and multi-owner structures?

  3. Can every invoice be traced back to readings, tariffs and allocation rules?

  4. Does it support billing on behalf of landlords?

  5. How does it handle move-ins, move-outs and deposits?

  6. Can payment reminders and debt collection be automated?

  7. Can several services be combined on one invoice, or split when needed?

  8. How does it connect with financial accounting and other ERPs?

  9. Can service requests and maintenance issues be handled in the same system?


How SkyBill answers them

SkyBill is a native Business Central extension, so billing and accounting share one system with general ledger, receivables, tax, bank reconciliation and audit logs built in. Validation runs before invoices are issued, and bills can go out by post, email, SMS or through the tenant portal.

The tariff engine handles changes that overlap in the same billing period, such as a new tenant, a meter replacement and a tariff update, across tens of thousands of units. For organisations running SAP or Oracle, SkyBill connects through APIs and web services, and it also supports smart meter gateways, bank gateways, direct debit and third party debt collection.


Frequently asked questions

What should I look for in a property billing tool for Dynamics 365?

Flexible cost allocation, support for complex ownership, traceable invoices, move-in and move-out handling, automated collections, flexible invoice grouping, financial integration and service request management.


Does SkyBill work with ERPs other than Business Central?

Yes. It can integrate with SAP, Oracle and other enterprise ERPs through APIs and web services.


Can tenants pay and submit meter readings online?

Yes. The SkyBill tenant portal supports online payments, meter reading entry, billing history and two way communication.


Read the full article

Each of the nine questions is covered in depth in the original article on ERP Software Blog, and most of them also have their own follow up article, summarised here on our blog.


 
 

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UTILITY BILLING PLATFORM

Comprehensive CIS and utility billing platform featuring seamless AMI and MDM integrations, automated market messaging, and smart meter gateway management for modern utility providers.

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ENERGY NETWORKS

End-to-end meter-to-cash billing and customer management platform tailored for energy networks, optimizing operations, automated data flows, and grid revenue collection.

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RESIDENTIAL PROPERTY BILLING PLATFORM

Automated utility billing and cost-allocation platform built for property managers and landlords, simplifying sub-metering, tenant invoicing, and payment processing.

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CUSTOMER SELF-SERVICE PORTAL

Intuitive customer engagement portal empowering end-users to monitor real-time consumption, manage accounts, view historical bills, and make secure online payments.

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