One Invoice or Several? Combining Property Services in Dynamics 365
Updated: 4 days ago
This post summarises an article SkyBill published on ERP Software Blog on August 21, 2026. Read the full article here.
Tenants and owners often pay for several services at once: electricity, gas, water, heating, wastewater, maintenance and service charges. Some want everything on a single invoice, others need the charges split. This SkyBill article explains how Dynamics 365 Business Central with SkyBill supports both approaches.
Key takeaways
One contract produces one invoice, with each service shown as its own line.
Services that need separate tracking or billing schedules can sit on separate contracts and invoices.
Customers with several apartments or commercial units can get one combined invoice or one per unit.
Billing structure follows contract structure, so invoices reflect the real commercial arrangement.
Consolidated billing
With consolidated billing, a tenant paying for electricity, water, maintenance and service charges receives one invoice with every charge itemised. It keeps things simple for the tenant, reduces the number of documents the team has to process and still shows the cost of each service clearly.
Separate invoices when you need them
Sometimes services must be accounted for independently, or the contract sets different billing schedules. The tenant might then receive one invoice for electricity, another for gas and a third for service charges, each with its own number. This makes payment tracking by service category far more precise.
Grouping several properties or units
The same logic works across units. A customer with three apartments can receive one combined invoice for all of them while a fourth apartment is billed separately, or every unit can be invoiced on its own. Since this is set at contract level, managers do not have to force one invoice format on every customer.
Frequently asked questions
Can utilities and service charges appear on the same invoice?
Yes. They can be combined on one invoice with each charge shown as a separate line.
How is the number of invoices a customer receives decided?
By the contract structure. One contract creates one invoice, and several contracts create several invoices.
When is separate invoicing the better choice?
When services need independent accounting, payment tracking by service category or different billing schedules defined in the contract.
Read the full article
The original article on ERP Software Blog includes more examples of contract driven invoice grouping and explains why flexible invoicing matters for reconciliation and tenant satisfaction.
