SkyBill: A Complete Utility Business Platform in the Cloud
Updated: 4 days ago
This post summarises an article SkyBill published on ERP Software Blog on February 9, 2026. Read the full article here.
Utility companies often run billing, customer records and finance in separate tools. In this article SkyBill explains why it positions itself as a complete utility business platform in the cloud rather than a standalone billing app.
Key takeaways
Financials, customer records and operational data sit together on Dynamics 365 Business Central.
Customer and landlord portals offer real time self-service for bills, usage and account details.
Payment processing and metering systems connect without manual steps.
A cloud native architecture scales from small utilities to multi-region operations.
Recurring billing, service contracts and consumption models are built in.
Who it is built for
Electricity, gas, water, heat network and multi-utility providers, property managers and landlords billing their tenants, and managed service providers running several utility portfolios. For all of them, Dynamics 365 and SkyBill work together as a single source of truth, from meter data to invoice, payment, reporting and customer engagement.
Integration as the foundation
Tight integration with Microsoft Dynamics removes duplicate data, increases automation and improves financial accuracy. SkyBill presents itself as a platform for modernising legacy systems, expanding digital services and launching new utility offerings, with room for partner extensions and third party integrations.
Frequently asked questions
Is SkyBill only a billing application?
No. It is a utility business platform on Dynamics 365 Business Central covering finance, customer records, metering, billing, payments, reporting and self-service.
Which companies use SkyBill?
Electricity, gas, water, heat network and multi-utility providers, property managers and landlords, and managed service providers.
Can SkyBill scale as a utility grows?
Yes. Its cloud native architecture supports everything from small utilities to large multi-region operations.
Read the full article
The original article on ERP Software Blog gives SkyBill's full view on why an integrated platform matters for modern utility businesses.
